Neo, part of Premier Technical Services Group Ltd (PTSG), has been shortlisted for the award for Customer Service of the Year at the ASFP Awards. To be considered for the award Neo, which deals with over 30,000 customers annually, demonstrated how it excels when it comes to delivering customer service to its clients and building users, delivering not only passive fire services but fire safety awareness amongst building users and management teams.

Alistair Hodgson, Managing Director of Neo, said “Every year the essential fire safety services we perform touch thousands of people. Through very deliberate attempts to make sure every impact we have in a customer’s home or workplace is positive one, we are delighted our efforts have been recognised and that we have been shortlisted for this prestigious award”.

The ASFP awards, which aim to recognise excellence within the passive fire protection industry, will highlight ten members of the fire protection industry and their outstanding achievements throughout the year. The awards ceremony will take place on Friday 25th November at the Park Regis hotel, Birmingham.

All ASFP awards finalists can be found at https://asfp.org.uk/general/custom.asp?page=ASFPAwards